Promoting positive behaviour

  • Policy statement

    Positive behaviour is located within the context of the development of children’s personal, social and emotional skills and well-being. A key person who understands children’s needs, their levels of development, personal characteristics, and specific circumstances, supports this development. This ensures children’s individual needs are understood and supported. Settling into a new environment is an emotional transition for young children especially as they learn to develop and master complex skills needed to communicate, negotiate and socialise with their peers. Skills such as turn taking and sharing often instigate minor conflicts between children as they struggle to deal with powerful emotions and feelings. During minor disputes, key persons help children to reflect and regulate their actions and, in most instances, children learn how to resolve minor disputes themselves. Staff use traffic light visuals with the children to support them. However, some incidents are influenced by factors, requiring a strategic approach especially if the behaviour causes harm or distress to the child or others. These situations are managed by the SENCO/key person using a stepped approach which aims to resolve the issue and/or avoid the behaviour escalating and causing further harm.

    This is an unsettling time for young children. Practitioners are alert to the emotional well-being of children who may be affected by the disruption to their normal routine. Where a child’s behaviour gives cause for concern, practitioners take into consideration the many factors that may be affecting them. This is done in partnership with the child’s parents/carers and the principles of this procedure are adhered to.

    The setting manager/SENCO will:

    • ensure that all new staff attend training on behaviour management.
    • help staff to implement procedure Promoting positive behaviour in their everyday practice
    • advise staff on how to address behaviour issues and how to access expert advice if needed.


    In order to manage children’s behaviour in an appropriate way we will:

    • attend relevant training to help understand and guide appropriate models of behaviour;
    • implement the setting’s behaviour procedures including the stepped approach;
    • have the necessary skills to support other staff with behaviour issues and to access expert advice, if necessary;

    Stepped approach

    Step 1

    • We will ensure that EYFS guidance relating to ‘behaviour management’ is incorporated into relevant policy and procedures;
    • We will be knowledgeable with, and apply the setting’s procedures on Promoting Positive Behaviour;
    • We encourage children to follow our ‘we try to’ statements and remind children of these when necessary.
    • Staff use visuals to support children (traffic lights, visuals now and next) to support unwanted behaviour.
    • We will ensure that all staff are supported to address issues relating to behaviour including applying initial and focused intervention approaches (see below).

    Step 2

    • We address unwanted behaviours using the agreed and consistently applied initial intervention approach. If the unwanted behaviour does not reoccur or cause concern then normal monitoring will resume.
    • Behaviours that result in concern for the child and/or others will be discussed between the key person and Special Educational Needs Coordinator (SENCO) or/and manager. During the meeting, the key person will use their knowledge and assessments of the child to share any known influencing factors in order to place the behaviour into context. Appropriate adjustments to practice will be agreed and if successful normal monitoring resumed.
    • If the behaviour continues to reoccur and remains a concern then the key person and SENCO should liaise with parents to discuss possible reasons for the behaviour and to agree next steps. If relevant and appropriate, the views of the child relating to their behaviour should be sought and considered to help identify a cause. If a cause for the behaviour is not known or only occurs whilst in the setting then the SENCo will suggest using a focused intervention approach to identify a trigger for the behaviour. (Star sheets). Staff will start the Graduated Approach at this point.
    • If a trigger is identified then the SENCO and key person will meet with the parents to plan support for the child through developing an action plan. If relevant, recommended actions for dealing with the behaviour at home should be agreed with the parent/s and incorporated into the plan. Other members of the staff team should be informed of the agreed actions in the action plan and help implement the actions. The plan should be monitored and reviewed regularly by the key person and SENCO until improvement is noticed.
    • All incidents and intervention relating to unwanted and challenging behaviour by children should be clearly and appropriately logged.

    Step 3

    • If, despite applying the initial intervention and focused intervention approaches, the behaviour continues to occur and/or is of significant concern, then the behaviour coordinator and SENCO will invite the parents to a meeting to discuss external referral and next steps for supporting the child in the setting.
    • It may be agreed that the Common Assessment Framework (CAF) or Early Help process should begin and that specialist help be sought for the child – this support may address either developmental or welfare needs. If the child’s behaviour is part of a range of welfare concerns that also include a concern that the child may be suffering or likely to suffer significant harm, follow the Safeguarding and Children and Child Protection Policy. It may also be agreed that the child should be referred for an Education, Health and Care assessment.
    • Advice provided by external agencies should be incorporated into the child’s action plan and regular multi-disciplinary meetings held to review the child’s progress.

    Initial intervention approach

    • We use an initial problem solving intervention for all situations in which a child or children are distressed or in conflict. All staff use this intervention consistently.
    • This type of approach involves an adult approaching the situation calmly, stopping any hurtful actions, acknowledging the feelings of those involved, gathering information, restating the issue to help children reflect, regain control of the situation and resolve the situation themselves.

    Focused intervention approach

    • The reasons for some types of behaviour are not always apparent, despite the knowledge and input from key staff and parents.
    • Where we have considered all possible reasons, then a focused intervention approach should then be applied.
    • This approach allows the key person and behaviour coordinator to observe, reflect, and identify causes and functions of unwanted behaviour in the wider context of other known influences on the child.
    • We follow the star method which uses key observations to identify S) setting, T) Triggers, A) action, R) response that occurred immediately before a particular behaviour,
    • Once analysed, the focused intervention should help determine the cause (e.g. ownership of a toy or fear of a situation) and function of the behaviour (to obtain the toy or avoid a situation) and suitable support will be applied. These are recorded on a STAR Behaviour Log sheet.
    • Within the setting we also use STAR sheets to record behaviours.

    Use of rewards and sanctions

    • All children need consistent messages, clear boundaries and guidance to intrinsically manage their behaviour through self-reflection and control.

    Children should never be labelled, criticised, humiliated, punished, shouted at or isolated by removing them from the group and left alone in ‘time out’ or on a ‘naughty chair’. However, if necessary children can be accompanied and removed from the group in order to calm down and if appropriate helped to reflect on what has happened. Ome children may need to be moved to the outside of groups and this will be approached calmly and not in way that causes upset or distraction to the children.

    • We have Perfect Panda at Kea Preschool and he has a pom pom jar and the children fill a tall tube with pom poms. This is visual for the children. Pom poms go in but never get removed! Once the jar is filled, the children have a sticker and a treat of their choice (extra time outside, parachute etc) This may include voting for a special treat. We have we try to rules at Kea Preschool and these are embedded into the children:
    • We try to:
    • Share our books and toys
    • Use our walking feet when inside
    • Say please and thank you
    • Listen to others views and opinions
    • Look after our books and toys

    Use of physical intervention

    • The term physical intervention is used to describe any forceful physical contact by an adult to a child such as grabbing, pulling, dragging, or any form of restraint of a child such as holding down. Where a child is upset or angry, staff will speak to them calmly, encouraging them to vent their frustration in other ways by diverting the child’s attention.
    • Staff will not use physical intervention – or the threat of physical intervention, to manage a child’s behaviour unless it is necessary to use ‘reasonable force in order to prevent children from injuring themselves or others or damage property‘ (EYFS).
    • Corporal (physical) punishment of any kind will never be used or threatened.

    Challenging Behaviour/Aggression by children towards other children

    • Any aggressive behaviour by children towards other children will result in a staff member intervening immediately to challenge and prevent escalation.
    • If the behaviour has been significant or may potentially have a detrimental effect on the child, the parents of the child who has been the victim of behaviour and the parents of the child who has been the perpetrator should be informed.
    • The designated person will contact children’s social services if appropriate, i.e., if a child has been seriously injured, or if there is reason to believe that a child’s challenging behaviour is an indication that they themselves are being abused.
    • The designated person will make a written record of the incident, which is kept in the child’s file; in line with the Safeguarding children, young people and vulnerable adults
    • The designated person should complete a risk assessment related to the child’s challenging behaviour to avoid any further instances.
    • The designated person should meet with the parents of the child who has been affected by the behaviour to advise them of the incident and the setting’s response to the incident.
    • Ofsted should be notified if appropriate, i.e., if a child has been seriously injured.
    • Relevant health and safety procedures and procedures for dealing with concerns and complaints should be followed.
    • Parents should also be asked to sign risk assessments where the risk assessment relates to managing the behaviour of a specific child.


    There are risks associated with any physical intervention and handling of a child. The younger and more vulnerable a child may be, the greater risk to the child of using physical intervention towards them. However, there are also risks to children associated with not intervening physically; for instance, if a practitioner did not take hold of a child by the wrist, they may have run into the path of a fast-moving car.

    Before intervening physically to protect a child from immediate harm a practitioner needs to decision make in a split second, considering the following factors. This is described as dynamic risk assessment.

    • What is the immediate risk to this child if I do not intervene now?
    • What might the risks be if I do intervene? If this was my child, what would I want someone looking after them to do in this situation?
    • What is the minimum level of intervention that will be effective here? How can I do this as gently as possible for as short a time as possible and how am I going to manage myself to stay calm?


    Any instance of physical intervention is fully recorded immediately and reported to the designated personas soon as possible on our incident reporting form, ensuring that it is clearly stated when and how parents were informed. Parents are asked to sign a copy of the form which is then kept on the child’s file. The designated person decides who will notify the parent and when, ensuring that the parent signs to say they have been notified. An individual risk assessment should be completed after any physical intervention with a child which considers the risks and likelihood of such behaviour re-occurring and how this will be managed. The risk assessment should be agreed and signed by parents.

    Temporary suspension (fixed term)

    Any decision to temporarily suspend a child must be carefully considered lawful, reasonable and fair. If despite following the stepped approach for behaviour it is necessary to temporarily suspend a child, for no more than five days, on the grounds of health and safety, the following steps are followed.

    • The setting manager provides a written request to suspend a child to their line manager; the request must detail the reason why the child must be suspended and the length of time of the proposed suspension.
    • If the line manager approves, the parents must be invited to a meeting to discuss next steps. Parents are invited to bring a representative along. Notes must be taken at the meeting and shared later with the parents. The meeting must aim for a positive outcome for the child and not to suspend.
    • If no acceptable alternative to suspension is found then the setting manager must give both verbal and written notice of time related suspension to the parent, meanwhile the setting manager must ensure that continued resolution is sought and suitable adjustments are in place for the child’s return.

    Suspension of a disabled child

    We have a statutory duty not to discriminate against a child on the basis of a protected characteristic. This includes suspending a child based on a disability. Ignorance of the law or claiming it was unknown that a child was disabled is no defence. However, if the child’s behaviour places themselves or others at risk then the setting must take actions to avoid further harm. Time limited suspension may be applied to keep the child and/or others safe whilst finding a solution. Suspension is only used if reasonable steps and planned adjustments are first used to help resolve the situation. Without this action, suspension of a child with SEND may constitute disability discrimination (Equality Act 2010).A decision to suspend a disabled child must be clearly evidenced, specific, measurable, achievable, realistic and targeted. Plans and intervention must be recorded on the child’s. If little or no progress is made during the suspension period, the following steps are taken.

    • The setting manager sends a written/electronic invite to the parents, a local authority representative and any relevant external agencies to attend a review meeting. Each attendee must be made aware that the meeting is to avoid the situation escalating further and to find a positive solution.
    • After the meeting the setting manager continues to maintain weekly contact with the parents and local authority to seek a solution.
    • Suitable arrangements offer the parent continued support and advice during the suspension. The setting manager reviews the situation fortnightly and provides their line manager with a monthly update.


    In some exceptional circumstances a child may be expelled due to:

    • a termination of their childcare agreement as explained in our terms and conditions
    • If despite applying a range of interventions (including reasonable adjustments), the setting has been unable to adequately meet the child’s needs or cannot protect the health, safety and well-being of the child and/or others.

    Bullying is a behaviour that both parents and practitioners worry about. Bullying is a deliberate, aggressive and repeated action, which is carried out with intent to cause harm or distress to others. It requires the child to have ‘theory of mind’ and a higher level of reasoning and thinking, all of which are complex skills that most three-year-olds have not yet developed (usually after the age of four along with empathy). Therefore, an outburst by a three-year-old is more likely to be a reflection of the child’s emotional well-being, their stage of development or a behaviour that they have copied from someone else.

    Young children are keen observers and more likely to copy behaviours, which mimic the actions of others, especially the actions of people they have established a relationship with. These are learnt behaviours rather than premeditated behaviours because children this young do not have sufficiently sophisticated cognition to carry out the type of bullying an older child can do. Unless addressed early, this type of pre-bullying behaviour in young children can lead on to bullying behaviour later in childhood. The fear is that by labelling a child as a bully so early in life we risk influencing negative perceptions and expectations of the child which will impact on their self-image, self-esteem and may adversely affect their long term behaviour. This label can stick with the child for the rest of their life.

    Challenging unwanted behaviour from adults in the setting

    • Kea Preschool will not tolerate behaviour from an adult which demonstrates a dislike, prejudice and/or discriminatory attitude or action towards any individual or group. This includes negativity towards groups and individuals living outside the UK (xenophobia). This also applies to the same behaviour if directed towards specific groups of people and individuals who are British Citizens residing in the UK.
    • Allegations of discriminatory remarks or behaviour including xenophobia made in the setting by any adult will be taken seriously. The perpetrator will be asked to stop the behaviour and failure to do so may result in the adult being asked to leave the premises and in the case of a staff member, disciplinary measures being taken.
    • Where a parent makes discriminatory or prejudiced remarks to staff at any time, or other people while on the premises, this is recorded on the child’s file and is reported to the setting manager. The procedure is explained and the parent asked to comply while on the premises. An ‘escalatory’ approach will be taken with those who continue to exhibit this behaviour. The second stage comprises a letter to the parent requesting them to sign a written agreement not to make discriminatory remarks or behave in a discriminatory or prejudiced manner; the third stage may be considering withdrawing the child’s place.

    Further guidance

    • Special Educational Needs and Disability Code of Practice (DfE 2015)
This policy was adopted by Kea Preschool Ltd
Adopted On 1st October 2021
Date reviewed 6th January 2024
Date to be Reviewed 6th January 2025
Signed on behalf of the provider TMKEMP
Name of signatory Tracey Kemp
Role of signatory (e.g. chair, director or owner) Manager